Statuses

Introduction

Website Availability statuses help you quickly understand the current state of a Website Availability check.

Website Availability statuses

Status	Description
Not executed	The availability check has been configured but not executed, and no results exist yet.
Valid	The availability check configuration is valid and ready, but the scheduler is not set.
Queued	Manual execution has been triggered. The availability check is queued until the current check completes.
Pass	The availability check executed successfully. The website is reachable and responding as expected.
Error	The availability check failed due to an issue such as a timeout, DNS resolution problem, or unexpected HTTP response. The website may be unavailable or unreachable.
Acknowledged	The availability check failed, but the issue has been acknowledged.

Where statuses appear

Website Availability statuses are visible in several places in TestCLIX:

• Workspace – in the workspace tree, each availability check displays a colored status indicator (dot) showing its current state. In workspace grid and table views, the current status is displayed as a status badge, such as Pass, Error, or Acknowledged.

• Website Availability overview – the Overview tab displays the current availability status together with execution and evaluation details.

• History – the History tab shows how the availability check status changed over time and how individual run affected it.

History

The History tab combines two types of information:

1. Run history – individual availability check executions.
2. Status changes – transitions between availability statuses.

This helps track both execution failures and the resulting status updates.

Runs in evaluation period

The Runs in evaluation period section displays Website Availability executions included in the current evaluation window.

It also shows:

• Website Availability status – the current overall Website Availability state.
• Evaluation period – the time range used for evaluation.
• Failures to alarm – the number of failed runs required before the Website Availability enters the Error status.

When the configured failure threshold is reached, TestCLIX changes the test status to Error.

Note

When Evaluation period and/or Failures to alarm settings are changed, the availability status is not recalculated immediately. The updated configuration is applied on the next availability check execution.

For more information, see Alarm and Notifications.

Run status

Run status represents the result of a single availability check execution. This is the default filter in the Website Availability history section.

Each run entry includes:

• Trigger – how the run started
• Executed at – execution timestamp
• Message – execution details or failure reason
• Run status – execution result, such as Error or Pass

Trigger types

Trigger	Description
	Started manually by a user.
	Started automatically by the configured scheduler at a defined interval or time.
	Started automatically by TestCLIX as part of an internal system action, such as thumbnail generation or other background processing.

Status change

Status changes describe transitions between availability states. This is another filter in Website Availability history.

Examples:

• Error → Acknowledged
• Acknowledged → Error
• Error → Pass

Each record contains:

• Info – additional context
• Executed at – when the change happened
• Message – transition reason
• Status change – previous and current status

Common messages include:

• Manually acknowledged
• Test recovered
• Test failed

Manual acknowledgement

When an Website Availability check enters the Error status, you can acknowledge the error to indicate that the issue is known and is being handled.

Three-dot menu

1. Locate the Website Availability you want to update.

2. Open the three-dot menu.

3. Select Mark error as acknowledged.

   

Top action panel

1. Open the scenario details page.

2. In the top action panel, click the Mark error as acknowledged icon.

   

Caution

Acknowledging an error resets the current Evaluation period.

All runs in the active evaluation window are cleared, including both Error and Pass results. Evaluation restarts with the next test execution.

The acknowledgement is recorded in History as a status change entry with the message Manually acknowledged.

If a later run succeeds, TestCLIX automatically updates the scenario status and adds an entry such as Test recovered.